Why us

We listen

Many times a customer has said “That’s exactly what I wanted to say, but I never could have written it like that myself.” This is the key to our success: we listen to what you say and deliver what you want. Wherever possible we will speak with you directly and use your own words, so what you get from us sounds like something you would like to have written yourself.

We believe in long-term partnerships

We believe in working with you long-term. We have partnerships with customers that have lasted a decade or more. They keep coming to us because they know they will get a reliable, first-class result every time.

We get enthused about your project

For us, every job is a challenge, a challenge to find new and interesting ways to present your message. We do this by getting 100% involved in whatever it is you’re doing and making you the total focus of our attention. Enthusiasm is catching, and we love getting enthused about your project.

We write to your brand

Finding a writer who suits your corporate style is not easy, and one of our strengths is the ability to write to your brand. If you have tone-of-voice guidelines we can write to them exactly.

We make it easy for your customers

You want to make things easy for your customers: easy to buy your product, easy to use it, easy to renew their subscription. More than that, you want them to appreciate the effort you’ve put into making things easy for them. That’s what will make them come back again, because that’s what good customer service is all about. We do this for you.

Recent customers

SwissRe • BOQ • Volvo, Mack and UD trucks • Westpac • Suncorp • Commonwealth Bank of Australia • Allianz • ClearView • National Australia Bank

Some others we’ve worked with

GE Capital • RTA • Dolby Corporation • Royal Dutch Shell • AMP • Canon • Hewlett-Packard • Gen-i • ING • Lucent • Lumley • St Andrew’s • Veda • Vivien’s Jewellers • Secure Parking • ACN Pacific • Hub 24 • IOOF • Altair Asset Management • Jands Production Services • Austcorp